Field Applications Engineer / Location: NE US Territory
October 16, 2018
Responsible for field support of all PPI products within the assigned territory including, but not limited to technical product performance issues (SAR’s), product applications and gathering of technical data to quote and produce PPI products.
Respond to customer needs within the assigned territory.
Domestic travel 50% of the time requiring the ability to drive and/or fly for extended periods. (Some international travel may be required)
Responsibilities relative to accounts within the territory include surveys, technical product information, training, problem solving, applications engineering. This will include failure analysis and resolution with internal and external reporting.
Establish good communications and a working rapport with Product Engineering and territory Sales team to ensure a high level of customer service is delivered.
Communicate travel itineraries to supervisor and other affected team members.
Understand Precision's products and the mechanical applications in which they are used.
Proficiently use computer software including but not limited to Microsoft Word, Excel, Power Point, and e-mail.
Continually exhibit the qualities of trustworthiness, a strong work ethic, and positive attitude.
Apply good verbal and written communication skills to internal and external customers.
Work hours and workdays can vary significantly based on customer demands. Regular and consistent attendance is required and odd or extra hours may be required as needed.
Continually participate in additional training related to the job.
Perform extra assignments as needed and related task assignments in the work area.
Education and/or Experience
Bachelor’s degree (B.A.) in the Engineering field from a four-year college or university; and three to five years of related experience and/or training; or equivalent combination of education and experience.